Try it free in the sandbox · first FHIR call in 5 minutesFree · 30 synthetic patients · no cardYour first API call in 2 minutes →

Go live: from sandbox to production

What changes when real patients use your app: a checklist for your code, organization verification and the DPA, the plans, switching to a production key and what to watch after launch.

The last of the five steps. Your app works in the sandbox; this page is what changes when real patients use it. The API, the SDKs and the base URL stay the same: only the key, the data and the contract change.

In short:

	Sandbox	Production
Patients	30 synthetic ones, plus up to 50 of your own test patients	real patients
Key	`sk_test_…`, self-service in the dashboard	`sk_live_…`, issued after verification
Contract	none	data processing agreement (DPA) signed
Price	free	from €99 a month, first month free
Base URL	`https://platform.anpheros.com`	the same

1. Check your app against the sandbox

Before you ask for production, make sure the app handles what production will send it:

Errors: your code reads the status and the message, retries 429 after Retry-After and logs the Anpheros-Request-Id. See Troubleshooting.
Writes: every create sends an Idempotency-Key and an author_type, so a retry never creates a duplicate and every value has a known author. See Getting started.
People: an app that acts for a person uses OAuth and the person's consent, never an API key on the device. See Authentication and OAuth.
Changes: you react to webhooks and verify their signature, instead of polling.
Keys: API keys stay on your servers, never in a mobile app, a web page or a repository.

2. Verify your organization and sign the DPA

Write to [email protected] from your company address with your organization's name, country and registration number, and a few lines on what the app does and which data it stores. We verify the organization and send you the data processing agreement. Production opens once both are done.

3. Choose a plan

Plan	Price a month	Stored patients
Starter	€99	2,500
Growth	€299	10,000
Scale	€799	50,000

The first month of production is free on every plan, once per organization, and starts when your first production key is issued. During the private beta there is no card on file: invoices are sent by email. Details, what counts as a patient and what happens past a plan: Pricing.

4. Switch the key

When production opens, your organization gets a production project and its sk_live_… key. Replace the sandbox key in your server's configuration with it. Nothing else in your code changes. Keep the sandbox for development and tests: sandbox and production never see each other's data, and a test key on a production project is refused with This key does not match its project's environment.

5. After launch

Limits: 600 requests a minute per key by default; see Limits and rate limits.
Reliability: where Anpheros runs, backups and how incidents are communicated: Reliability, status and incidents.
Changes to the API: how breaking changes are announced: Versioning and deprecation.
Support: [email protected], with the Anpheros-Request-Id of the request.

Frequently asked questions

Do I have to rewrite anything to go live?

No. The API, the SDKs and the base URL are the same. You replace the sk_test_… key with an sk_live_… key from a production project.

Can I keep using the sandbox after going live?

Yes. The sandbox stays free, and it is the right place for development, tests and demos.

How long does verification take?

It depends on the documents we need for your organization. Write to [email protected] early, while you are still building in the sandbox.

Ask your AI

Paste this into Claude, ChatGPT, Cursor or Claude Code. Your assistant reads this guide and adapts it to your code.

Read https://developers.anpheros.com/guides/go-live.md and help me check my integration against the go-live checklist. Use the Anpheros sandbox (base URL https://platform.anpheros.com) with my API key from the ANPHEROS_KEY environment variable, never written in the code. Give me complete, runnable code, the response I should expect, and how to fix the errors in https://developers.anpheros.com/guides/troubleshooting.md if a call fails.

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